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Help Center

Guides, troubleshooting, and answers to the questions our customers ask most. Pick a topic below or use the search above.

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  Custom FiveM chat resourceDisable the bundled chat or drop in your own from the file manager.

  "Server list query" errorsWhy FiveM logs heartbeat failures after a restart, and when to worry.

  Billing & invoicesHow invoices, renewals, and payment methods work.

  Backups & restoresSchedule automatic backups and restore your worlds.

  TroubleshootingServer won't start? Performance issues? Quick fixes here.

  Files & configurationBrowse, edit, and upload files to your server.

  Shared accessInvite friends or staff to manage your server.

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